Thursday, November 5, 2009

Rite Aid: Coupon Policy Information



I recently had a bad experience at the Rite Aid on Lexington Ave. in Mansfield, Ohio. I contacted corporate about it and here is what they had to say about the coupon policy:
"Rite Aid gladly accepts manufacturer coupons, Rite Aid coupons and certain
Internet/Print at Home coupons in all stores as detailed in these coupon
acceptance guidelines:

GUIDELINES:
Multiple Coupons
- Rite Aid accepts manufacturer coupons and Rite Aid coupons for the
purchase of a single item. However, no coupon's redemption amount can ever
exceed the price of the item.
- Only one manufacturer coupon is accepted for each product, unless coupled
with another manufacturer coupon found in a Rite Aid circular.
- Rite Aid may accept multiple identical coupons for multiple qualifying
items as long as there is sufficient stock to satisfy other customers within
the store manager's sole discretion.
- Rite Aid reserves the right to limit bulk purchases of items if the
purchase will deplete our supply for other customers.

Buy One, Get One Free Coupons
- When items are featured on a Buy One, Get One Free promotion, up to two
coupons can be used against the items being purchased, as long as the net
price does not go below zero for the item being purchased.
- If a customer presents a Buy One Get One Free coupon for the purchase of
two items that are on a Buy One Get One Free promotion; we accept the
coupon, essentially making both items free.
- Be advised that the cash register will compute any sales tax due, which
sales tax varies and is defined by applicable state law.

Internet/Print at Home Coupons
- Rite Aid only accepts coupons printed off the internet from manufacturer's
websites, emails and coupon websites up to a maximum of $5.00 off per item
as long as the coupon redemption amount never exceeds the price of the item.
- Rite Aid coupons are not considered internet/print at home coupons, even
when they are printed from an internet site or an email, and therefore these
coupons only are not subject to the $5.00 limit.

Total Purchase Coupons
- From time to time, Rite Aid may feature total purchase coupons which
discount the total purchase amount based upon meeting specific requirements.
For example, $5 off a $25 purchase price threshold coupon.
- Any manufacturer coupons that may be presented with a total purchase
coupon will be deducted after the purchase total has been determined.
- Rite Aid may accept more than one total purchase coupon as long as each
total purchase coupon is used in separate transactions with each transaction
meeting the minimum purchase requirements. Rite Aid reserves the right to
limit the number of total purchase coupons that may be used by a customer in
a single day.

Sale Items
- Rite Aid will accept coupons for an item that is on sale.
- In the event that any item's selling price is less than the value of the
coupon, Rite Aid will only accept the coupon in exchange for the selling
price of the item. Coupon redemption can never exceed the selling price of
an item and no cash back is ever provided in exchange for any coupons.

General
- Coupons and their face value cannot be exchanged for cash
- Competitor coupons are never accepted at Rite Aid.

Corey
Customer Support"

I also spoke with the store manager who stated that you can definatly use the $5/$25 coupon prior to using your manufacture coupons. So if you have anyone tell you different, ask to speak with the manager. :)

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